Terms and Conditions

Effective date: 27th March 2026

1. About Us

This website is operated by Bird Playing Cards (“we”, “us”, “our”).

Company number 07487991

Registered name: Nicky Bird Design Limited
Registered address: 6 Woodend Sutton Surrey, London, SM13LH
Email address:  nick @  nickybirddesign.com

2. Our Agreement With You

These terms and conditions apply to all purchases made via our website:
https://www.birdplayingcards.com/

By placing an order, you agree to be bound by these terms.

We recommend you print or save a copy for your records.

3. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into a binding contract

4. How the Contract Is Formed

  1. When you place an order, you will receive an order confirmation email
  2. This email acknowledges receipt but does not mean acceptance
  3. A contract is formed only when we send a dispatch confirmation email

We reserve the right to refuse or cancel any order.

5. Products

We take care to ensure all product descriptions, images, and pricing are accurate. However:

  • Colours may vary slightly due to screen differences
  • Handmade or printed items may have minor variations

6. Price and Payment

  • All prices are shown in GBP (£) and include VAT (where applicable)
  • Delivery costs are shown at checkout
  • Payment must be made at the time of ordering

We accept payment via methods listed on our website.

7. Delivery

  • Orders will be dispatched within the timeframe stated on the website
  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays outside our control

Risk passes to you upon delivery.

8. Your Right to Cancel (Consumer Rights)

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods.

To cancel:

  • Email us at: nick @  nickybirddesign.com

You must:

  • Return items within 14 days of cancellation
  • Ensure items are unused and in original condition

9. Returns and Refunds

If you cancel within 14 days:

  • You will receive a full refund (including standard delivery costs)
  • You are responsible for return postage unless the item is faulty

Faulty or incorrect items:

  • We will offer a replacement or full refund
  • We will cover return shipping costs

Refunds are processed within 14 days of receiving returned goods.

10. Non-Returnable Items

We may not accept returns for:

  • Custom or personalised products
  • Items not in resale condition

(This does not affect your statutory rights.)

11. Intellectual Property

All content on this website (including designs, artwork, branding, and product designs) is owned by Bird Playing Cards.

You may not:

  • Reproduce
  • Distribute
  • Modify
  • Commercially exploit

any content without written permission.

12. Use of Products

Products are sold for personal use only.

You may not:

  • Resell
  • Repackage
  • Modify for resale

without our written consent.

13. Our Liability

Nothing in these terms limits your legal rights.

We are not liable for:

  • Indirect or consequential losses
  • Loss of profit, income, or business

Our maximum liability is limited to the value of the product purchased.

14. Events Outside Our Control

We are not responsible for delays or failure caused by events beyond our control, including:

  • Postal disruptions
  • Natural disasters
  • Industrial action

15. Website Use

You agree not to:

  • Misuse the website
  • Attempt unauthorised access
  • Interfere with functionality

We may suspend or terminate access if misuse occurs.

16. Privacy

Your personal data is handled in accordance with our Privacy Policy.

17. Changes to These Terms

We may update these terms from time to time.

The version in force at the time of your order will apply.

18. Governing Law

These terms are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the English courts.